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Sales Associate / Trainee and Regional Sales Manager at Maybrands

Maybrands is the No.1 Retailer of FOSSIL products in Nigeria. We are the only licensed store to sell fossil products in Nigeria, these Include; Fossil,Skagen, Emporio Armani, Diesel, Michael Kors, DKNY, Armani Exchange, Chaps, Nixon. You can find all your fashion accessories for both women and men.

We are recruiting to fill the position below:

Job Title: Sales Associate / Trainee

Locations: Uyo - Akwa Ibom, Port Harcourt - Rivers & Lagos (Lekki, Ikeja, Maryland & MMA2)
Employment Type: Full-time

Job Description

Your Job is to deal with customers, sell goods and handle payments. Reports to: Business Manager, Assistant Business Manager.
Responsibilities

Liaise with clients in all areas of sales including but not limited to product information,
information on special discounts, new products, company services, etc.
Provide effective, efficient, and prompt service delivery to customers.
Offer advice to customers on products in line with customer needs.
Deal with customers' complaints and ensure complete resolution of every complaint.
Monitor stock in display cabinets and replenish products as required
Constantly clean display cabinets and ensure spotless at all times
Merchandise products in an appealing manner in line with the brand's Visual
Merchandising guidelines
Process payments and customer receipts
Manage assigned stock on the shop floor and ensure accountability.
Qualifications

First-degree or equivalent education
Minimum 2 years post-NYSC work experience
Good team player
Good oral and written communication skills
Good interpersonal skills
Neat, clean, friendly
Willingness to learn
Adaptability and flexibility
Willing to take on additional responsibility
Comfortable with Information Technology, proficient in MS Word and Excel.

APPLY:
https://docs.google.com/forms/d/e/1FAIpQLSeTKNQ3aymEMgz9zr6vNRAKITgnezSVKWF1brIVJWJpEDKaKw/viewform?usp=sf_link


NEXT JOB

Maybrands is the No.1 Retailer of FOSSIL products in Nigeria. We are the only licensed store to sell fossil products in Nigeria, these Include;Fossil,Skagen, Emporio Armani, Diesel, Michael Kors, DKNY, Armani Exchange, Chaps, Nixon. You can find all your fashion accessories for both women and men.

We are recruiting to fill the position below:

Job Title: Regional Sales Manager

Location: Lekki, Lagos
Employment Type: Full-time
Reports to: The Managing Director/CEO
Direct Reports: Business Managers

Job Description

Your Job responsibility is for the delivery of agreed financial goals and operational excellence across Maybrands stores Nationwide. This includes Strategy development, Inventory analysis, Sales and marketing, Customer satisfaction as well as Employee management.
Your primary function is to ensure maximum store profitability nationwide.
Responsibilities
Employee Management:

Works with HR to periodically review and ensure the hiring metrics are right and that stores are adequately staffed
Works with HR to develop a robust Staff induction process that includes but is not limited to:
Products and Services
Operational processes and policies
Brand expectations
Watch repairs
VM guides and other operational manuals
Identifies training needs/development plan for employees and makes recommendations to Human Resources
Manages conflicts and ensures resolution among employees
Reviews scheduling and makes sure staff work hours are in line with company policies and labor law
Maintains store staff job results by coaching, counseling, and disciplining employees whilst adhering to a code of conduct that will not be translated as harassment; planning, monitoring, and appraising job results
Conduct performance reviews and make recommendations for improvement.
Inventory Management & Analysis:

Work with Accounts, Business, and Inventory Managers to analyze inventory from each location towards narrowing down customer preferences and stocking stores to match the same
Analyze inventory reports to aid product ordering location-wise
Analyze inventory and sales figures to ensure stores are stocked just right
Manage stock levels, prepare stock reports, and make key decisions about stock control.
Visual Merchandising:

Work with Independent contractors to ensure new stores are properly set up in line with company and brand merchandising standards bearing the customer’s comfort in mind
Ensure all stores adhere to Brand VM guides, monitor weekly displays for adherence to standards
Train staff on new VM guides as received from the manufacturer and ensure compliance with the same
Budgeting & Cost Management:

Prepare monthly, quarterly, and annual budgets for store activities from operational expenses to improvements, promos, marketing, etc.
Review store reports for recurring expenditure and manage same for efficiency
Ensure the best price bargain without compromising quality for the company when using Independent Contractors
General Management:

Have a database of independent contractors for different activities in different locations
Work with HR to ensure the company employs the right fit staff
Sales and marketing:

Work with management team and internal control to set store targets
Work with Business Managers to devise appropriate strategies and sales plans for achieving targets
Work with Management and Business Managers to develop and implement appropriate marketing plans for the entire company and location-wise to drive brand visibility and sales
Develop and drive periodic promotions (Sales, discounts, special offers, and schemes) to increase sales in all stores/outlets nationwide
Conduct market intelligence on upcoming malls, competition, and similar businesses to ensure the company is ahead in her strategy implementation and/or is well prepared to modify same in line with the conditions in the market
Retail Operations:

Participates in the decision-making process for new initiatives, projects, and procedures
Develop and continually review store operational processes for efficiency on day to day-to-day running of the stores including but not limited to:
Daily banking
Daily Sales records
Work scheduling
Shop floor policies
Back-end support from HR, Internal control, Accounts, Logistics and IT
CRM and After Sales
Work with logistics for product receipt and distribution to outlets
Work with Independent contractors to meet set targets for:
Store setup
IT
Aftercare
Horologists
Malls Marketing
Manage the dissemination of information from management to team and vice versa.

Corporate Sales in store:

Work with Business Managers to create opportunities for, manage, and close corporate sales
Customer Relationship Management:

Develop an effective After-Sales procedure to ensure the company remains close to the customer
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
Understand existing customer requirements and build an extensive database
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Ensure creative and consistent merchandising in all our shops
Monitor and give feedback on competitors’ activities
Manage our After Sales to ensure timely and professional responses to customers' complaints and/or repairs
Qualifications

B.Sc Degree. in a related field
7-10 years’ work experience in sales. Experience in a similar background will be an advantage
Skills Required:

Leadership
Good team player
Driven and results-oriented person
Excellent oral and written communication skills
Good interpersonal skills
Adaptability and flexibility
Proficient in MS Word, PowerPoint, and Excel
Strategic planning
Budgeting and financial planning skills
Marketing and Sales
Visual Merchandising
Team Management
Customer Centric with exceptional people management skills
Goal-oriented and Target driven
Self-motivated with a strong sense of personal leadership
Must have knowledge of and experience in the retail environment
Willing to take on additional responsibility
Key Performance Indicators

Ability to develop specific sales strategy location-wise
% Increase in sales in all the stores/outlets and business profitability
Customer feedback
% growth of customer base
Profitability of new outlets
Improvement in team member's abilities
Exceptions raised on:
Stock level
Customer service delivery
Representation of sales figures
Reports prepared
Staffing gaps
Other Requirements:

Willingness to travel
Salary
N250,000 - N300,000 / Month.


APPLY:
https://docs.google.com/forms/d/e/1FAIpQLScNjlu__GdrbkWvN4eC9PQO-U0UzP8v3_KD-e1good791zIlg/viewform?usp=sf_link


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