Job Openings: Commercial Analytics & Insights Manager at Guinness Nigeria Plc. Senior HR Business Partner, Commercial & Marketing at Senior HR Business Partner, Commercial & Marketing at Guinness Nigeria Plc.
Guinness Nigeria Plc is a major market for Diageo: Guinness Nigeria operates in the unique and fast-growing alcohol industry of over 15mhl beer potential. It is the only company that does Total Beverage Alcohol (TBA) in Nigeria. It’s an on-trade-dominated market but with a fast-growing off-trade channel.
We are recruiting to fill the position below:
Job Title: Commercial Analytics & Insights Manager
Job Requisition ID: JR1103390
Location: Ikeja, Lagos
Job Type: Full-time
Job Description
The role is responsible for driving great insights through execution reporting to ensure quicker decisions are made, managing performance from a total Business perspective all the way down to store level and driving accountability at all levels.
The role holder will be the point of contact for Sales Operations to drive the correct execution standards by Channel as well as the key contact to CP&A to ensure tracking elements are briefed on time and objectives are measured as agreed upon and signed off.
The role holder will also drive correct level of Reporting, focusing on exceptions, to ensure gaps are identified and closed to drive business NSV.
Other Key Accountabilities
Sales Systems & Data Management:
Collaborate with the Sales Team and Data Specialists to integrate, develop and implement systems solutions to increase commercial results through improved KPI measurement and reporting and business processing capability.
Create and updates the SFA system with all the approved activities for execution by the sales team
Defines the structure of any additional data sets required to complete analysis of a given business problem, collects and cleanses the data for analysis
Support with data quality assurance and data cleansing of existing data sets for analysis
Develop business cases on any additional enhancements that are not within the current system capabilities.
Drive Insights from Gap analysis measures:
Build actionable insights from outlet execution reports and be fully accountable to develop exception reporting, highlighting gaps and identifying opportunities, risks and recommending an action plan to close the gaps.
Develop Data measurement comparison reporting that highlight if there is improvement on executions and implementation of plans during specific periods of the year/month.
Ensure consistency in reporting and actionable execution plans by channel and segment.
Develop streamlined processes by recommending standards and procedures resulting in improved efficiencies and increased accuracy.
Identifying and understanding performance trends, assessing performance against targets and highlights opportunities.
Process and analyze large datasets, producing clear findings and recommendations.
Systems reporting and analysis to
facilitate strategic growth:
Facilitate alignment of business strategy with customer strategy
Analyse operational intelligence to ensure accuracy and provide meaning and trends.
Generate and analyse reports and provide feedback on reporting when necessary.
Explore and identify new business opportunities and make recommendations for action.
Provide monthly reports on key KPI’s being tracked by the Sales team, highlighting areas of concern and opportunity.
Align reports to business objectives.
Collaborate with Capability Manager to develop relevant training materials (assist in training where required)
Customer Market and KAM team – align to Global training.
Facilitate operational excellence:
Understand the expectations of stakeholders.
Monitor and measure operational activities and key outputs.
Supporting Execution activity by providing Insights for trade team
Supporting the team with National or Quarterly Dashboards
Provide support to KAM and Divisional Teams
Engage with sales operational team to facilitate and support achievement of excellence.
Ensure the integrity of data.
Work with Commercial MD lead to align data across all Platforms
Trax insights and Pricing
3rd Party capability audit
Identify projects to streamline areas for improvement.
Compliance:
Familiarize and comply with applicable procurement agreements, licenses, legislation, regulatory policies, internal policies, and procedures, etc.
Experience, Qualifications and Leadership
Commercial Graduate Degree qualification - Business Related
Experience in Commercial (Minimum 2-3 years) working in sales and or customer marketing is a prerequisite.
Basic experience in Planning functions (minimum 1-2 years)
Work within a virtual team, cross-functionally and with a high sense of initiative and ownership, being self-sufficient and independent.
Category and competitor knowledge
Basic understanding of our industry, the channels our products are sold, in-store requirements and account specific marketing.
Familiarity with market measurement data and interpretation into actionable insights
Project Management Expertise
Build collaborative and influential relationships with peers in Commercial.
Strong analytical skills, systems aptitude, and data-handling expertise
Key Skills:
Commercial Acumen with keen learning mindset
High cognitive ability
Facilitate operational simplicity, enabling decisions to be made, aligned to and executed swiftly.
Dealing with day-to-day ambiguity & problem-solving ability
Proven commercial acumen with strong focus on financial acumen and analytical skills, with the ability to translate into actionable insights.
Good analytical skills and a high attention to detail
Need to be flexible, entrepreneurial, and ability to work with multiple stakeholders.
Excellent communication skills (written and verbal)
Excellent planning skills
Good Decision Quality.
Next Job
Job Title: Senior HR Business Partner, Commercial & Marketing
Job Requisition ID: JR1103526
Location: Lagos
Job type: Full time
Grade Level: L4
Worker Type: Regular
Reports to: HR Director
About the Team
We are the home of iconic alcohol brands, and the hugely dedicated people who make them what they are. These brands were crafted centuries ago by business minded visionaries and philanthropists and, today, we’re proud to be the torchbearers of continuing innovation.
In, HR, we strive to be an agile, connected and accountable partner, providing a platform for high performance and impressive growth.
Creating a working environment that allows our pioneering, global organisation to achieve the mission of celebrating life every day, everywhere, means that our people can succeed in an environment that includes, inspires and supports.
Human Resources is at the heart of our global business, and we have departments across many of our offices around the world, with HR service centres in Budapest, Nairobi, Manila and Bengaluru.
Collectively these teams provide the widest variety of expertise to the business: from strategic delivery and skills development to talent engagement and careers development, process and systems management to interpersonal effectiveness and reward management.
As one of our HR professionals, you’ll see there are open doors for you everywhere here. With opportunities to shape the career you want, through continuing learning and development, and the support of hard-working peers.
About the Role
Our performance ambition calls for us to create the best performing most trusted and respected consumer products company in the world; this requires us to guarantee our plans with the right people and capabilities.
The Senior HRBP will lead and run the end-to- end People/HR agenda within a business area, reporting into the HR Director.
Guinness Nigeria has a population size of 800+ people (excluding 1500 third party Contractors).
Role Responsibilities
Customer engagement: Ability to build strong reliable relationships/partnerships across the functions, HR Global & Shared Services Teams
Solid ability to balance employer and employee advocacy.
Excellent numerical ability: the spontaneous ability to connect (read or sense) with data with ease, and use same to make quick and sound judgement.
Strong analytical skills: Ability to analyse and use systems & data to understand people, trends & issues to ensure we have the talent to meet business needs.
Excellent interpersonal skills
Effective role model and ambassador of the Company’s values and ways of working
A continuous improvement & growth mind-set, constantly asking what needs to happen to bring transparency, simplicity & agility.
Transparency on the talent agenda & how diversity throughout the organisation will deliver the outcomes
Strong coach for line managers on people related matters
Self-starter who commits to high performance with a servant leadership mentality
Ability to achieve demanding goals to a high standard
Strategy:
Understands the entire business operations thoroughly and on this basis, guides and supports the business leader on the implementation of the People Strategy within the overall business strategy, and on all people policy issues within current and anticipated regulatory/statutory requirements.
Ensures legal compliance on people issues.
Engagement:
Work with the Demand business leaders to develop/maintain high levels of engagement. Hold the team to account for delivering super engagement goals by linking and underpinning everything with Diageo’s values.
Talent Management:
Owns and deploys the Multi Year Talent Plan (or elements of it depending on business/function)
Ensures succession plans are in place for the function/business unit.
Develop & implement clear plans to retain and attract talent.
Responsible for Workforce planning & forecasting for functions covered.
Leadership:
Acts as a Breakthrough performance coach to business leaders. Role models outstanding coaching and communication skills consistently.
Employee Relations:
Participate in Employee Conduct investigations. Advises employees and management staff on the interpretation of HR policies, programs and procedures, and ensures legal compliance thereof.
Collaborate on investigations & actions. Responsible for connecting & supporting appropriate employee groups & representatives.
Organisation Effectiveness, Culture and Leadership:
Fully embeds the change programmes & delivers the OD metrics.
Leads headcount & overheads within Company targets & blueprint numbers.
Implements tools and practices to ensure the productive development of the business way of working through our Surveys, and acts on the results and insights.
Resourcing/Learning & Development:
Create and implement robust Onboarding programmes for new staff, enabling them to optimise their productivity in the shortest time possible.
Works with the Line Managers to create individual development plans place that are fully aligned to our current and future performance needs, which will help to close performance gaps and deliver Succession Plans.
Reward and Analytics:
Own reward agenda end to end, knows the market reward environment and intervenes, builds and challenges as appropriate
Improve impact of reward strategies across Sales and Marketing teams for both contract and permanent employees
Partners with Reward and Shared Services to deliver the annual reward cycle
Employee Relations:
Conducts interviews and investigations on ER issues (HR related), complaints, and grievances, connecting with First Point (Operations Team) to ensure proper case management and record keeping.
Financial Management:
Lead, influence & review the total overhead budget for the business/function and the non-staff related costs. Assess the costs against business targets & budget
Employee Relations:
Conducts interviews and investigations on ER issues (HR related), complaints, and grievances, connecting with First Point (Operations Team) to ensure proper case management and record keeping.
Financial Management:
Lead, influence & review the total overhead budget for the business/function and the non-staff related costs. Assess the costs against business targets & budget
Requirements
Bachelor's Degree or equivalent experience.
HR Certification is desirable
At least 12 years experience in the field of Human Resources
Validated ability in Human Resources, 4 of which must have been at senior management level.
Proven success in a senior Business Partner role
Ability to influence, persuade, facilitate, and build credibility at all levels within the business.
Organisational effectiveness including building high performing teams and employee engagement.
Proven understanding of Nigerian Labour Law
Good grasp of recent National Industrial Court decisions
Good grasp of HR trends
Sufficient commercial insight and experience preferably in an FMCG or Sales environment
Operational knowledge of all elements of the talent management cycle.
Excellent numerical acuity: the spontaneous ability to connect (read or sense) with data with ease and use same to make quick and sound judgement.
Strong analytical skills: Ability to analyse and use systems, metrics & data to enhance decision support to the business leaders.
Understand people and interpersonal trends & issues to ensure we have the talent to meet business needs
Strong use of HR metrics and data analytics to support the business
Understanding of the local and international labour markets.
Solid knowledge of HR systems existing in the market.
Confirmed versatility/agility in moving across HR functionalities.
Excellent coaching and relationship building skills.
Has a thing for people and puts people at the heart of the business.
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