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Job Openings: Front Desk Officer at a Physiotherapy and Wellness Establishment. Area Compliance Officer at First Bank of Nigeria Limited

A Physiotherapy and Wellness establishment in Lagos state is recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos

Job Summary

We are looking for a friendly, organized, and proactive Front Desk Officer to join our team.
As the first point of contact for our clients, you will play a crucial role in creating a welcoming and efficient environment. Your responsibilities will include greeting clients, managing appointment schedules, handling inquiries, and ensuring smooth front desk operations.
The ideal candidate will possess excellent communication skills, attention to detail, and a customer-centric approach.

Job Description

Welcome clients and visitors with a warm, positive attitude.
Schedule and confirm client appointments using scheduling software.
Maintain a clean and organized front desk and waiting area.
Handle client inquiries, provide information about services, and address concerns.
Assist with administrative tasks such as filing, data entry, and record-keeping.
Coordinate with other staff members to ensure smooth operations.
Maintain confidentiality and handle sensitive information appropriately.

Qualifications

Post NYSC Graduate.
Minimum of 1 year of experience in a similar role.
Open to Male or Female.

Skill Set:

Proven experience as a receptionist, front office representative, or in a similar role.
Proficient in handling multi-line phone systems and office equipment.
Strong organizational and time-management skills.
Excellent verbal and written communication abilities.
Familiarity with medical terminology or experience in a healthcare setting is a plus.
Ability to multitask and prioritize tasks effectively.
Proficiency in basic computer applications (MS Office, scheduling software, etc.).

Salary
N150,000 - N190,000 per month depending on experience.

How to Apply
Interested and qualified candidates should send their Application (Cover note in the body of the email) and CV to: cuanurecruitment@gmail.com using "Front Desk Lagos" as the subject of the mail.

Note

Name and phone number must undersign the application.
Specifying the email subject as stated above for your application to be considered.
We look forward to hearing from you!
Virtual tests and interviews for shortlisted candidates will be held immediately after the closing date.

Next Job 

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Area Compliance Officer

Job Identification: 1183
Location: Lagos
Employment Type: Full time

Responsibilities

Carry out first level support to the Branches for all regulatory and compliance activities
Promoting positive compliance culture in branch.
Providing compliance advisory support to business and operations within designated branches.
Coordinating KYC/AML/CFT & Compliance training and awareness at branch level.
Review all transaction alerts escalated by the Monitoring tool and other designated transactions on high-Risk accounts
Investigate all unusual transactions and ensure appropriate escalation/reporting to designated regulatory agencies
Conducting spot checks/inspections within the Branch to assess the level of voluntary compliance maintained and providing support to branches to ensure timely closure of exceptions
Performing regular compliance risk assessment of regulatory activities and develop remediation plans
Monitoring the implementation of branch compliance and conduct remediation plans and escalate open activities to Branch Head and Head, Compliance Monitoring and Reporting.
Conduct periodic review of newly opened and existing accounts for compliance with regulatory requirement.
Coordinate and review due diligence on customers with changed risk ratings as generated by Oracle KYC for branches.
Conduct periodic branch visitation to ascertain adherence to regulatory provisions and internal policy expectations.
Conduct Agency Banking visitation review or any review as assigned by Head of unit
Conduct reviews on the activities of the Money Transfer Operations (FLAs)

Requirements

First degree (or equivalent) in Law, Banking & Finance or related discipline.
A minimum of 6 years experience working in compliance or related areas in financial services
Experience of implementing and advising on compliance programs.

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