NGO Job Openings: Administrative Officer and Administration Coordinator at Save the Children Nigeria
Save the Children is the leading independent organization for children in need, with programs in over 120 countries. We save children’s lives. We fight for their rights. We help them fulfil their potential. Save the Children is working in Nigeria because one in five children in Nigeria dies before their fifth birthday. About 40% of children miss out on school and have to work to survive while nearly 2 million children have lost one or both parents to an AIDS-related disease.
We are recruiting to fill the position below:
Job Title: Administrative Officer
Job Identification: 9245
Location: Yobe
Grade: 4
Team / Programme: HR & Admin Team
Employment Type: Contract
Contract Length: Fixed Term
Reports to: Human Resources and Administration Coordinator - Yobe
Staff reporting to this post: Office Assistant, Cleaners
Job Summary
Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) orintensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
The role holder will be responsible for the provision and management of effective administrative services in the Yobe office.
The Administration Officer will contribute to ensuring that Save the Children’s commitment to improving quality and accountability in humanitarian work is upheld, through reference to Save the Children Quality Standards and endeavors to implement effective administration systems.
KPI:
Administration and Office Management:
Management of Office facilities and travel for the Country operations
Ensure the Yobe office is adequately equipped with sufficient levels of supplies (consumables, stationery, equipment) etc, is fully functioning and fit for purpose to enable all staff to operate with maximum efficiency
Store Management (Stationaries and consumables)
Develop, manage, and oversee effective relationships with service providers suppliers, landlords, etc, ensuring transparency and value for money
Manage and supervise the Office Assistants and cleaners.
Liaise with the Programme Operations (field and Abuja) to ensure that shared office support functions run smoothly, and resources are used efficiently and effectively
Ensure compliance with Save the Children Quality Standards, Global Policies and Guidelines
Oversee the maintenance of the office premises/residences, furniture, fittings and all equipment in a fully functioning state
Pro-actively identify potential problems affecting staff, proposing solutions and working to put them in place
Travel, Logistics & Events:
Oversee the management for all travel, business visas, and accommodation for visitors, consultants, and staff on official Save the Children business. Ensure that travel is on schedule and cost effective and that visits to Country Programmes occur with a minimum of disruption and downtime
Ensure that meetings and conferences are effectively managed ensuring value for money and transparency in all the processes.
Working Contacts:
Internal: All Yobe team
External: Other INGOs, Statutory bodies, Service Providers
Behaviours (Values in Practice):
Accountability:
Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
Widely shares their personal vision for Save the Children, engages and motivates others
Future orientated, thinks strategically and on a global scale.
Collaboration:
Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
Values diversity, sees it as a source of competitive strength
Approachable, good listener, easy to talk to.
Creativity:
Develops and encourages new and innovative solutions
Willing to take disciplined risks.
Integrity:
Honest, encourages openness and transparency; demonstrates highest levels of integrity
Additional Job Responsibilities:
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
Qualifications
University Degree in Business Administration, or equivalent in relevant field
A minimum of 3 to 4 years of experience in a administration role in a corporate or INGO environment
Proven ability to provide high level support to management teams
Ability to plan and organize a substantial workload that including complex, diverse tasks and responsibilities
Experience of managing and developing teams
Experience of setting up and maintaining management information systems and office systems
Experience of effective budget development and management
Experience of negotiating service contracts and ensuring value for money
Excellent communication skills in order to deal tactfully and sensitively with a wide range of people
Excellent organizational skills and a track record of consistently prioritizing delivering on time
A high level of computer literacy
Good judgement, initiative and problem-solving ability
Commitment to Save the Children’s mission and values.
Desirable:
Staff & Performance Management
Willing and able to travel around the state as needed.
Experience working with a diverse team.
Experience working in Emergencies.
Desirable Criteria:
High level of personal integrity, commitment and professional responsibility
Excellent communication skills,
Team player with strong leadership skills
Mature personality with life experience is an advantage
Able to be self-started and work in challenging contexts and fragile environments.
Next Job
Job Title: Administration Coordinator
Job Identification: 9098
Location: Abuja
Employment Type: Contract
Contract Lenght: 2 years
Grade: 3
Team / Programme: Human Resource and Administration
Job Category: Business Support
Reports to: Administration Manager
Staff reporting to this post: Admin Officers
Role Dimensions: Team coordination, preparation of reports, relationship management, regular interface with staff and vendors
Child Safeguarding
Level 3: The responsibilities of the role holder may entail the person to have regular contact with children or young people and, in the overseas context all posts are level 3 posts in view of potential situations which may allow staff unsupervised access to vulnerable children and young people.
Role Purpose
This position is specifically responsible for coordinating all the various administrative related activities such as event planning, local and international travels, booking of accommodation, facility management and maintenance, and provide general administrative support to staff.
The role holder will coordinate the effective functioning of all facilities to provide an efficient and safe working environment for employees and their activities by using best business practices to manage relations, resources, services, and processes to meet the needs of the Country Office. This will include the development and institutionalization of sustainable management practices that are suited for the SCI Nigeria context.
Scope of Role
Report writing, budgeting/cash forecasting, supervise the booking of accommodation and flight tickets, event coordination, facility management and vendor management, ensure efficient operations.
Key Areas of Accountability
Facility Management:
Supervise the Admin officer (facility) and ensure that all spaces are in good condition, and the basic SCI security standards are maintained.
Oversee all facilities and equipment’s leased by SCI and ensure that they are used in compliance with the contractual agreement between both parties while maintaining security and safety standards.
Ensure offices, guesthouses and residences have all the minimum required materials for emergencies, such as signs indicators, fire extinguishers, smoke detectors alerts, etc.
Manage relationships with utility agencies providing electricity, water, air-conditioning maintenance services. Assessing the quality of services and sharing analysis with the Administration Manager. Ensure that all related bills are paid on time and that all related contracts are renewed on time.
Ensure that the offices and guest house are well maintained. When repairs are needed, initiate the repair requests, once the service provider is chosen, manage the whole process up to the final payment of the invoice.
Ensure that the offices and guest house are well maintained (ambience, aesthetics, branding and outlook).
Support availability and suitability of options for new premises (i.e office and homes for international staff), initiate the request, when the choice is done, ensure all required approval in compliance with SCI policy are in files, drafting the contract using the approved template. Once the contract is signed by both parties, managing the relations with the landlord.
Liaise with relevant Admin staff to facilitate compliance with Government of Nigeria Immigration requirements for SCI/Nigeria International staff and families.
Event Management (Trainings/ Workshops/ Corporate Events):
Ensure that meetings, workshops, and conferences are effectively managed.
Work closely with requesting departments and external contacts (service providers) to coordinate events.
Travel Management:
Management of all travels, business visas and accommodation for visitors, consultants, and staff on official assignment. Ensure that all travels are on schedule and cost effective.
Support with consular services (processing of of visa(s), visa on arrival (VOA), STR, CERPAC, Introduction letters, Invitation letters etc.).
Coordinate all logistics arrangements (airport transfers, hotel reservations, for all SCI local/international staff and partners.
Coordinate the procurement of local tickets for SCI Staff and partners.
Contract Management:
Supervise framework agreements of ALL service contractors after prequalification.
Supervise contractual agreement of all offices (state and field offices) in SCI’s network.
Policy and Procedure Administration:
Support the Admin manager to develop, keep updated the Administration policies and procedures manual; ensure communication of the policies across the program; monitor implementation and compliance.
Follow up with field colleagues and ensure compliance with quality standards in relation to office management, travel and general administration (facilities, rents, NGO registration etc.) and streamlined processes.
Staff Supervision, Mentorship, and Development:
Coordinate the Administration team; provide technical guidance and support on each team members expectation, develop and evaluate direct reports adequately and regularly.
Incorporate staff development strategies and Performance Management Systems into team building process
Ensure that the performance of all staff in the Administration Unit is optimised to their potential in pursuit of Save the Children's objectives.
Third party/Vendors’ Payments:
Supervise to ensure prompt processing/submission of all third-party vendor payment to the Finance repository for processing and manage the process for swift payment. (Travel agencies, hotels, facility management, janitorial and all ancillary services etc.)
Filing systems: Develop and maintain efficient filing and archiving systems in Windows and Outlook, including address lists, and hard copy filing.
Safeguarding Responsibility:
Ensure that the office facility & creche are set up in compliance with SCI Safeguarding policy.
Ensure that the vendors we engage and work with are fully aware of and maintain SCI Safeguarding policy standards by not employing minors (below 18 years) in their services
Ensure that SCI safeguarding visibility materials (awareness posters) are placed at strategic points around the facility.
Other Responsibilities:
The role holder may be assigned with other responsibilities as the need arises which would include but are not limited to the following:
Provide administrative support to programme teams based in Abuja as delegated by the line manager.
Support other functional areas of Admin in-country office and field offices.
Assist in data gathering and Analysis.
Manage costs and expenses posted to Admin’s petty cash purse.
Providing cover when other administrative staff are absent, on leave or as a result of an increased level of Country Office activities.
Any other duties assigned by the line manager.
Working contacts:
Internal: Administrative unit, all other relevant departments, regular liaison with the Country Management teams in Abuja and Field offices
External: Government Agencies (Immigration, MBNP, Security agencies etc). Vendors, embassies.
Qualifications & Experience
Education - Bachelor’s Degree or HND in Administration/Finance/Social Sciences
Member of a professional body is an advantage.
Experience and Skills:
Minimum of (5) five years’ working experience in the administrative department, preferably with an international organization.
Demonstrate excellent written and oral communication skills.
Must demonstrate a good understanding of contemporary management best practices.
Must have proven experience in facility management.
Excellent people skills.
Demonstrate a high level of initiative, diplomacy, and tact.
Experience using analytical tools for data management is essential to this role.
Excellent knowledge of computer software – MS Excel skills will be prioritized.
Must be flexible and be able to work independently and as part of a team.
May be required to work for extended hours, including evenings, weekends, and holidays, as necessary.
Will be required to be on call for emergency situations and urgent operational needs
Behaviours (Values in Practice):
Accountability:
Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
Widely shares their personal vision for Save the Children, engages and motivates others
Future-oriented, thinks strategically and on a global scale.
Collaboration:
Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
Values diversity, sees it as a source of competitive strength
Approachable, good listener, easy to talk to.
Creativity:
Develops and encourages new and innovative solutions
Willing to take disciplined risks.
Integrity:
Honest, encourages openness and transparency; demonstrates highest levels of integrity.
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