Job Opening: Medical Administrative Assistant (Remote) at Placid Health Limited

Placid Health Limited - Our mission is to provide the best mental health care in a compassionate environment through telehealth. We offer expert diagnosis and treatment of adolescent and adult psychiatric disorders including anxiety, depression, ADHD, bipolar disorder, chronic stress, and panic disorder.

We are recruiting to fill the position below:

Job Title: Medical Administrative Assistant

Location: Remote

Employment Type: Full-time

Job Description

Perform administrative tasks remotely to support healthcare operations, ensuring efficient and organized patient care while gaining practical experience in medical administration.

Job Roles:

Administrative Support

Patient Services

Data Management

Communication

Digital Organization.

Detailed Job Functions

Answer and direct phone calls, respond to voicemails, and manage email correspondence

Manage electronic health records (EHRs), update patient demographics, and schedule appointments

Process payments, verify insurance, and handle billing inquiries

Prepare and distribute reports, memos, and other documents via email or online portals

Provide basic medical information and resources to patients via phone or email

Support healthcare teams with administrative tasks and data entry

Maintain confidentiality and adhere to HIPAA guidelines

Perform other duties as assigned by supervisors.

Administrative Support:

Manage digital calendars, schedule appointments, and coordinate virtual meetings

Prepare and distribute reports, memos, and other documents via email or online portals.

Patient Services:

Register patients, verify insurance, and process payments via phone or online portals

Respond to patient inquiries and resolve concerns via phone or email

Provide clear instructions and guidance to patients via phone or email.

Data Management:

Accurately enter and update patient data in EHR systems

Manage and analyze data reports to improve office efficiency

Ensure data security and confidentiality.

Communication:

Respond to phone calls, emails, and messages either from superiors or clients in a timely and professional manner

Communicate effectively with patients, families, and healthcare teams via phone or email.

Digital Organization:

Maintain organized digital files and folders

Ensure accurate and up-to-date documentation in EHR systems

Troubleshoot technical issues with software or hardware and reach out to supervisors on things not clear.

Salary

N150,000 - N200,000 Monthly.

Method of Application

Interested and qualified candidates should send their CV to: Click here to Apply using the Job Title as the subject of the mail.