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Job Openings Software Engineer - Identity Management for Canonical Products and Linux Desktop Support Associate(Remote) at Canonical Nigeria

Canonical - We deliver open source to the world faster, more securely, and more cost-effectively than any other company. We develop Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means 'humanity to others. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation. Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world's biggest mainframes, the platform that everybody uses on the public cloud, and the workstation experience of the world's most productive developers. Secure and reliable, elegant and intuitive, and open for innovation - Ubuntu is the future of open source, which is why it's the fastest-growing Linux in the world despite already being the most widely deployed.

We are recruiting to fill the position below:

Job Title: Software Engineer - Identity Management for Canonical Products

Location: Lagos

What you'll do

Collaborate proactively with a distributed team
Write clean web service APIs to support both CLI and web frontend clients, using Python (and optionally Golang).
Design and implement new features and enhancements from spec to production and ongoing operations at scale.
Review code produced by other engineers
Discuss ideas and collaborate on finding good solutions.
Create and enhance management, authentication and authorization API endpoints
Craft end-user authentication flows from design to implementation
Modernize the identity stack of our websites and products by driving adoption of best-of-breed IAM technologies
Deliver great products that users love by maintaining a culture of quality and engineering excellence
Work from home with global travel 2 to 4 weeks per year for internal and external events.

Who you are

You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
You are a software engineer, with specific experience building identity and access management products
You are familiar with the open source software, standards, protocols and concepts in the identity space (e.g. OpenID, OAuth, LDAP)
You have experience implementing authorization frameworks in distributed systems
You value secure coding and standards, and enjoy working on teams that do the same
You have solid experience working in an agile development environment
You love technology and working with a diverse set of talented people.
You are comfortable with Ubuntu as a development and deployment platform.
You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
You love embracing new technologies and pushing the boundaries of what is possible, with a view to building products that improve how people operate software and infrastructure everywhere.


Next Job 

Job Title: Linux Desktop Support Associate

Location: Lagos


What your day will look like
Your day to day duties will include:

Work from your remote home office and provide technical support for employees.
Provide technical onboarding support for new employees.
Provide technical and infrastructure support during international events.
Be available to take ownership of new cases via telephone, email, and web
Act as an internal customer advocate keeping them updated in a timely manner
Ensure that each support request owned by you is handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments
Contribute your findings to a common knowledge base and keep it up to date
Draft and distribute technical notices for internal and external communication.
Prioritise your work in order to accomplish the most important and urgent tasks first
Keep on learning as our products and services grow and evolve
Maintain regular communication and information exchange with the rest of the team, locally and remotely
Identify and suggest any opportunities to provide a better service.

What we are looking for in you

Bachelor's or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
Experience in a Linux based environment gained through university subjects or work experience
Linux knowledge including the installation, troubleshooting and basic configuration of recent Ubuntu Desktop releases
Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of printers/services/packages/external storage devices/etc. utilising command line tools for exploring and manipulating the file system)
Basic troubleshooting (collecting logs, basic fine-tuning by editing configuration files)
Familiarity with safely installing, uninstalling, reinstalling, and repartitioning machines running Ubuntu Linux and recovering broken installations
Understanding of Gmail, Google Calendar, Google Applications, and Single Sign-On.
Ability to learn quickly, thrive on change, and handle the pressure of a customer facing job
Written and verbal English communication skills
Willingness to travel up to 4 times a year for internal events.
Additional Skills That You Might Also 

Bring:

Some knowledge of programming (bash, python, Perl, Ruby, Javascript, C or C++, Go)
Customer support experience is a plus.

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