Victoriasid Travels is a team of energetic, focused and innovative people driven by the passion to offer bespoke and outstanding customer service. We offer a wide variety of options that meet your travel needs and your dream destinations.
We are recruiting to fill the position below:
Job Title: Administrative Assistant
Location: Abuja (FCT)
Description
We are looking for a highly organized and detail-oriented Administrative Assistant to provide administrative support for our travel agency.
This role will involve handling various office tasks, including managing schedules, handling customer inquiries, processing travel bookings, and assisting with the smooth operation of the office.
The ideal candidate should possess excellent communication skills, strong attention to detail, and the ability to manage multiple responsibilities in a fast-paced environment.
Key Responsibilities
Answer phone calls, respond to emails, and handle client inquiries in a professional manner.
Schedule appointments, manage calendars, and coordinate meetings for staff and clients.
Assist with processing travel bookings, confirmations, and payments.
Maintain office filing systems, ensuring that all documents are organized and easily accessible.
Perform general office duties, such as ordering office supplies, maintaining office equipment, and ensuring the office runs smoothly.
Assist in creating and maintaining customer records and travel itineraries.
Assist with preparing and sending out client correspondence, such as booking confirmations, invoices, and travel-related information.
Assist with creating reports and managing travel data.
Support Travel Consultants with various tasks as needed, including preparing client proposals, travel itineraries, and promotional materials.
Handle other administrative tasks as assigned by management.
Qualifications
Previous experience in an administrative or office support role, preferably within the travel industry.
Excellent organizational skills and attention to detail.
Strong written and verbal communication skills.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Proficiency in Microsoft Office Suite and basic office equipment.
Experience with travel booking software is a plus.
A positive, proactive attitude with the ability to work well in a team.
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