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NGO Job Opening: Child Protection (Case Worker) at Gender Equality Peace and Development Centre (GEPaDC)

Gender Equality, Peace and Development Centre (GEPaDC) is a not-for-profit, non-political, non-religious and Women-led organization with the vision of“a society where women and men, girls and boys realize their full potential and participate in every sphere on an equal basis and where the rights of everyone irrespective of sex are recognized and respected” and the mission of “Promoting gender equality, peace and sustainable development and empowering women & girls”.

We are recruiting to fill the position below:

Job Title: Child Protection (Case Worker)

Location: Borno
Employment Type: Contract

Job Responsibilities

Conduct intake interviews with individuals identified during PSS, Campaigns work or referred by other agencies, and open a case if vulnerability criteria are met.
Perform service mapping assessments.
Support on and keep up-to-date service map to which children and families can be referred in the facility and catchment area
Provide continuous basic emotional support and counselling through regular follow-up meetings, establishing a relationship built on trust and respecting confidentiality protocols.
Carry out comprehensive assessments for each client after receiving their consent, considering emotional, behavioural, and social factors affecting their psychosocial well-being as well as protection and risk factors.
Conduct home visits to assess clients’ living conditions when necessary.
Develop a tailored case plan with the client based on needs identified during the assessment.
Refer clients to appropriate services and, when necessary, accompany them to different service providers.
Document cases on the internal case management platform and ensure that any progress on the action plan and any significant change in the client’s psychosocial well-being and overall situation is timely and duly recorded.
Ensure proper and safe filing and archiving of case management files to maintain data confidentiality.
Discharge cases when objectives in the case plan are met and no further needs are identified.
Plan and implement awareness-raising activities.
Carry out all tasks respecting key protection principles, including but not limited to do no harm, non-discrimination, confidentiality, accountability, and need-to-know principles.
Participate in internal case management meetings and bring to immediate attention any case of special/emergency needs to the supervisor.
identify, assess, document, refer (to relevant services) and follow up at-risk children and families
Manage cases in an acceptable timeframe according to the case Management SOPs.
Undertake home visits to families of children receiving case management services
Respect confidentiality and follow ethical guidelines/ standards
Support the preparation of all procurement and administrative documents required for case management implementation.
Prepare and share with line manager monitoring reports/updates
Participate in Case conferences for the management of complex cases
Maintain highest standards of professional conduct and ensure actions do not put children at risks
Ensure good relationships and coordination with the main service providers in the area of intervention to improve the identification of persons with specific needs for prompt referral, follow-up, and information sharing.
Identify and report gaps in the availability and quality of services provision for clients in the target areas.

Requirements
A University Degree in a related field (e.g., Social Work, Psychology) is an asset.
2-6 years of relevant work experience.
Essential computer literacy (Word, Excel, and Internet).
Local language proficiency.
Respect and non-discriminatory attitude, empathy.
Interpersonal and communication skills.
Reporting skills.
Capacity to work under pressure.
Fluency in English, and Hausa.

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