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NGO Job Opening: Office Assistant at the Management Sciences for Health (MSH)

The Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health.

We are recruiting to fill the position below:

Job Title: Office Assistant

Job Requisition ID: R4655
Location: Plateau
Job type: 4 Months Contract

Main Purpose of Job

The Office Assistant will manage the organization and running of the daily administrative operations of the state office.
S/he will coordinate the MSH logistics support services provided to all technical program areas, and provide logistical support to all MSH projects in state by working with USAID and the GON to retrieve shipments from customs.
Main Duties and Responsibilities

Maintaining inventory (supplies, items, equipment) and the required inventory records.
Stocks, stores and warehouse management.
Assets coding and inventory reporting.
Safeguarding of assets/supplies.
Assist with the Internal and external audit preparations including putting together relevant documentation on vehicles/logistics records.
Assist in organizing for the dispatch of goods and equipment whenever required and ensure that packing list, waybills and export documentations where necessary are prepared and ensure that shipping details are communicated in writing promptly to the receiver.
Capacity building of team members.
File incoming help requests from end users via both telephone and e-mail in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
With direction from the PMI-S IT associate, assist in performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals on a monthly basis (monthly report of the work done submitted to the Field Finance and Operations Manager).
Prepare the Projector and other presentation materials for quality presentations.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Travel to site offices whenever there is a need to, and resolve issues independently as much as can be achieved.
Ability to travel 40% of the time to various state offices.
Ensure that systems are in place in-country to ensure that operations are managed and staff act in full compliance with local laws, adhere to contract/award and donor requirements, and comply with MSH policies and standard operating procedures.
Monitor and ensure compliance.
Qualifications
Required Minimum Experience:                       

3 - 5 years related work experience with International organizations in Nigeria.
Warm personality with strong communication skills.
Knowledge of administrative and clerical procedures.
Knowledge of computers and relevant software application.
Knowledge of customer service principles and practices.
Ability to work a switchboard.
Logical and flexible approach to solving problems, especially when working under pressure.  
Knowledge and Skills:

Verbal and written language skills in English required
Telephone Skills
Verbal Communication
Microsoft Office Skills
Listening, Professionalism
Customer Focus, Organization
Informing Others
Handles Pressure.
Competencies:

Verbal and written communication skills
Professional personal presentation    
Customer service orientation   
Information management
Organizing and planning
Attention to detail
Initiative
Reliability
Stress tolerance
Ability to travel if required.

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